I'm a 10+ year customer success veteran who knows how to build strategies that turn indifferent followers into Swiftie-level fans.
hi, I'm jess
Think of me as your go-to strategist, senior marketer, and copywriter, focused on executing strategies that catapult your success.
No meetings that could have been emails here.
I believe that work supports our lives, not the other way around.
Any time we meet face-to-face will be worthwhile and productive (guaranteed).
Freedom
I don't believe in band-aids. The best systems for you and your business solve the root problem and are easy to maintain.
That's why everything we do together is a sustainable strategy that moves you forward (not just a quick fix).
Sustainability
Let's get to the point: No one wants to work with second best. Not you and not your customers.
If I take you on as a client, it's because I believe we can do great work together.
I won't settle for anything less than my best for you.
Excellence
Are we a good fit? I value:
Sound like what you've been looking for?
Schedule a free intro call to figure out if we're a good match!
She's incredible with tech (my least favorite thing), and she is incredible at creating systems and optimizing your workflows. I can't recommend her enough!"
"Don't think, just hire Jess! She has been the biggest support in my online coaching business.
Owner,
Kenz Davis Coaching
Makenzi D
If you are looking for someone to help you re-think the way you are marketing to your audience, Jess is the one to pick!"
"Jess has helped our organization create and implement a content strategy to drive potential customers into our funnel.
Managing Partner,
JUNO
Peter H
If you're looking for someone that is going to get things done, help you solve problems, be quick to respond, and bring new ideas and technologies to you, you've found your person. She's a Swiss Army knife that can take things from ideas to execution."
"Here are the things that stand out to me about working with Jess- her attention to detail and ability to get things done.
PRESIDENT,
CEO Life
Josh H
I highly recommend her to anyone that needs their website built. She really personalized mine and made it functional."
"Jess is so easy to work with. I especially love how organized and professional she is!
Owner,
The Balay Collective
Nichole F
the best executive assistant a girl could have
My dog Meelo
I'm flexible.
Listen, life happens. If you need to reschedule a call or adjust something in your timeline, I've got your back.
I'm thorough.
Forget dotting your i's and crossing your t's. I go above and beyond to make sure your project runs smoothly from start to finish.
I'm reliable.
I'm true to my word. I get things done properly and on time, keeping you informed every step of the way.
I'm here for you.
You're not just a name on the screen. You're a person trying to achieve big things and I'm honored to be on your team.
Want a no-pressure peek at what it's like to work with me?
What my clients are saying:
- Started my career at Starbucks and got in-the-trenches customer success training as a shift supervisor in a high-volume store.
- Maintained a 95%+ customer satisfaction score working in the corporate office of a leading online bridal boutique.
- Successfully onboarded and nurtured communities ranging from 50-2,000 members, using personalized strategies to maintain a high engagement ratio.
- Helped grow the Thrivers Society membership community by ~4,000 during my tenure as Director of Student Programs & Experience.
- Sold out VIP tickets in 16 minutes and general admission in less than 24 hours for the first conference-style event I ever planned.
- Provided personalized business & marketing strategy coaching to 50+ private clients in industry leading education membership.
- Was a standout CSM and Account Manager at JUNO, helping a diverse range of multi-industry clients strategically plot their path to achieving their audience building goals.
BOOK NERD
I'll read almost any genre, but have a soft spot for fantasy and undercurrents of magic.
TECH GEEK
I spend probably too much time researching and testing out new platforms and software.
MUSICIAN
In a parallel universe, I'm touring the world with my indie band.
OUTDOOR ENTHUSIAST
One of the last, rare individuals who enjoys sleeping in a tent in the middle of nowhere.
FOODIE
Always here for a restaurant or recipe recommendation.
DOG'S BFF
Borderline obsessed with my pittie-mix and couldn't imagine life without him.
SCHEDULE YOUR SESSION
Think we could be a match?
Book a complimentary intro call and get your personalized action-plan.